Our representatives are available to take your call 24 hours per day, 7 days per week. How many home performance contractors do you know that offer that kind of availability? We realize that our customers have jobs and families that can make scheduling difficult. Also, your EDGE Energy production manager or estimator carries a blackberry or smart phone with them at all times, so they always reachable through email too!
An EDGE job-site supervisor is assigned to oversee your entire home performance project from start to finish. Any crew supervisor (in our employ) must possess not only 5+ years of field experience, but must also demonstrate superior customer service. Your job-site supervisor will keep you well-informed on the status of your project, answer your questions, and address any concerns
Construction, painting, and weatherization jobs all carry a worry-free 2-YEAR parts and labor warranty. Solar PV installations carry a 5-YEAR Warranty to be maintenance free. If an issue crops up after we have left, please give us a call and we will remedy the situation. That is our guarantee to you that the proper time, preparation, products, and craftsmanship have gone into your home performance job. If notice any cosmetic problems, simply call us back and we’ll send a crew to touch-up any areas free of charge
After the dust has settled… paint has dried… systems are on line… We’re still there. With our commitment to superior customer service, your feedback is desired and respected. We have on-going efforts in all of our departments to strive for higher levels of quality and craftsmanship.
Please contact us to get started on your path towards a more sustainable future, today.
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