Professional Residential Solar Service
in Maryland, Washington DC, Virginia, and beyond
Frequently Asked Question
EDGE Energy specializes in fast, expert solar service—no matter who installed it. Got questions? We’ve got answers.
How can I tell if my solar panels need cleaning or maintenance?
Over time, dirt, dust, bird droppings, and debris can build up on your solar panels, reducing their efficiency. You might notice a drop in energy production on sunny days compared to previous performance.
Visual signs, like grime or streaks on the panels, are also good indicators. If your system has a monitoring app, check for error messages or a significant decline in output. Routine maintenance or professional cleaning can help keep your system performing at its best.
Do you service systems installed by other companies, even if they’re out of business?
Yes!
We specialize in servicing orphaned systems installed by companies that are no longer in business.
Whether your system needs repairs, maintenance, or troubleshooting, our experienced team can step in to ensure everything is working correctly. We’re familiar with a wide range of brands and technologies, so you can feel confident that your system is in good hands.
What kinds of repairs can you perform on-site during the initial visit?
During the initial visit, our technicians can address many common issues, including:
Troubleshooting and fixing wiring or connection problems.
Replacing faulty micro-inverters or string inverters.
Repairing or replacing damaged panels.
Resolving monitoring system errors.
Making minor adjustments to mounting or racking components.
If more extensive repairs or additional parts are needed, we’ll provide a detailed proposal before proceeding, ensuring you’re informed every step of the way.
Do you offer regular maintenance plans for solar systems?
Yes, we offer regular maintenance services designed to keep your solar system operating at peak efficiency. Our plans include routine inspections, cleaning, and basic troubleshooting to address potential issues before they become costly repairs.
Whether you need an annual check-up or more frequent service, we can customize a plan to fit your system’s needs. Regular maintenance ensures optimal performance and extends the life of your investment.
What’s the process if my monitoring system isn’t working properly?
If your solar monitoring system isn’t working, we can start by troubleshooting remotely to identify the issue. This could include software glitches, connection problems, or equipment failure.
If the problem requires on-site attention, we’ll schedule a service visit to inspect and repair the system. Our technicians will check the wiring, connections, and hardware, and if needed, replace or re-commission the monitoring unit.
Can I add additional features, like Snow Guards or Pest Abatement, to my existing system?
Absolutely, additional features like Snow Guards and Pest Abatement can be installed on your existing solar system.
Snow guards help prevent snow from sliding off your panels, which is especially useful in areas with heavy snowfall.
Pest Abatement is a great way to protect your wiring and equipment from critters that might chew or nest under the panels.
Our team ensures these installations are done without voiding warranties or affecting the performance of your system.
EDGE Energy stands out as a six-time ENERGY STAR® Contractor of the Year, completing over 5,000 projects in the DMV since 2006 - all with a satisfaction guarantee.
Restore Your Solar in 3 Easy Moves
#1. Reach Out
Call (888) 586-3343 to tell us about your system and the issue you’re experiencing. We’ll gather the details to start diagnosing the problem.
#2. Remote Troubleshooting
Our team will assess your system remotely to determine the cause of the problem and help you to decide if an on-site visit is necessary.
#3. Service Call
If needed, we’ll schedule an on-site visit. This includes up to one hour of inspection time to diagnose your system issues.
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What sets EDGE Energy apart?
With over 18 years of experience, our team has installed and maintained thousands of solar systems across Maryland, Washington DC, and Virginia. From installation to ongoing support, we ensure your solar investment delivers long-term performance and savings.
We’ve helped more than 5,000 homeowners with solar repairs, maintenance, and installation. Our commitment to quality ensures your system runs smoothly, delivering the performance you expect. There’s no better proof we can offer than 5,000+ satisfied customers.
EDGE Energy specializes in solar repairs and maintenance for all systems—whether we installed it or not. If your original installer disappeared, we’ve got the expertise to step in. And if you’re an existing EDGE customer, you already know your system is in expert hands. Either way, you can count on us to keep your solar running strong—and feel confident you made the right call.
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